By accessing and shopping at the Herreira Joias online store, the customer agrees to the terms and conditions described below.

1. Use of the website

The Herreira Joias website must be used lawfully, safely, and respectfully.

It is forbidden to use the website for fraudulent practices, invasion attempts, improper use of information, or any action that harms the store's operation.

2. Product information

Herreira Joias seeks to present product descriptions, images, prices, and information as clearly as possible.

Images may show slight variations in color, brightness, or proportion depending on the screen, lighting, or device used.

3. Prices and promotions

Prices, campaigns, coupons, and commercial conditions may be changed at any time, without prior notice, respecting orders already confirmed.

Promotions are not cumulative, unless expressly stated.

4. Stock availability

Product availability may vary.

Should unavailability occur after purchase, Herreira Joias will contact you to offer replacement, credit, cancellation, or refund.

5. Customer responsibilities

The customer is responsible for providing correct data at the time of purchase, including name, phone number, email, CPF (Brazilian individual taxpayer ID), and delivery address.

Incorrect information may lead to delays, delivery failures, or additional reshipment costs.

6. Customer service

Questions about orders, products, deadlines, or policies can be sent to our official channels:

WhatsApp: 62 30915858
E-mail: Contato@herreirasemijoias.com.br
Service hours: Monday to Friday from 08:00 to 18:00